OSCM Forthcoming Articles
The journals in the list below have been accepted for publication in Operations and Supply Chain Management: An International Journal. We are currently in the process of assigning each of these entries into our upcoming issue. Once published, you can access the corresponding article for free through our repository. Please feel free to contact us for any inquiries.
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Total quality management 4.0 framework: present and future
Authors: Thi Anh Van Nguyen (HCM City University of Technology and Education, Vietnam) Khac Hieu Nguyen (HCM City University of Technology and Education, Vietnam) David Tucek (Tomas Bata University in Zlín, Czech Republic) Abstract: Utilising socio-technical system theory, this study explores Total Quality Management 4.0 (TQM 4.0) framework on the integration of quality management principles and industry 4.0 tools. The systematic literature review technique was applied to 203 articles from the Web of Science database to establish a theoretical framework for TQM 4.0. After an in-depth analysis of twenty key papers, twenty-one indicators for TQM 4.0 practices are proposed. Using the Pareto analysis, thirteen of the most important are identified. The research also explores the five major pillars of TQM 4.0, including technical elements, social elements, smart organisation, smart factory, and smart product. The study thoroughly understands TQM 4.0 and its related trending topics by employing a bibliometric technique to examine the publications’ keywords. The result of bibliometric analysis shows that TQM 4.0 research addresses not only issues associated with Industry 4.0 techniques, such as big data, artificial intelligence, and machine learning but also digital transformation, sustainability, and quality culture. Especially organisational performance has been a relatively recent topic of interest to TQM 4.0 researchers. The study provides a TQM 4.0 framework for scholars to conduct additional research and for practitioners to implement the TQM 4.0 to gain long-term sustainability, as well as provides an overview of the current TQM 4.0 and suggests possible future research trends in the TQM field.
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Risk Management in Reverse Supply Chain for Sustainable Agri-food Industry: A Systematic Literature Review and Future Research Agenda
Authors: Nurul Ummi (IPB University (Bogor Agricultural University), Bogor, Indonesia) Marimin (IPB University (Bogor Agricultural University), Bogor, Indonesia) Erliza Noor (IPB University (Bogor Agricultural University), Bogor, Indonesia) Muhammad Romli (IPB University (Bogor Agricultural University), Bogor, Indonesia) Abstract: In implementing a Reverse Supply Chain (RSC) for food waste products, several risks must be borne by producers or third parties. This research aims to identify risks in RSC operations, analyze existing methods and approaches, and improve a further framework model for managing the risk of RSC for the sustainability of the agricultural food industry. Using the PRISMA protocol, data was collected from a systematic review and synthesis of 78 articles published between 2012 and 2021. The result showed that although several research have been carried out on RSC risk, there is still very little research on risk management in the agri-food industry. It also found the potential aspects for future research in managing RSC risk in the agri-food industry, include process risk by considering product damage, supply-demand uncertainty, quantity and quality product return uncertainty, transportation and technology, and financial and environmental risk. According to the literature, MILP and integration with other approaches are frequently used in decision-making to manage the risk of RSC. Exploration of future research requires developing RSC risk management in the integrated agri-food industry. Furthermore, it is important to optimize the risk management of the RSC by considering the complexity of the risk and designing the sustainability of the RSC network in the agri-food industry. Focus is presently on the Hybrid Intelligent Decision Support System (HIDSS) approach for the development of a concept is the most appropriate new concept to reduce various types of risks in the RSC of the agri-food industry.
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LOGISTICS BUSINESS SUSTAINABILITY INCORPORATING NATIONAL LOGISTICS STRATEGY AND INDUSTRY REVOLUTION 4.0
Authors: Noorul Shaiful Fitri Abdul Rahman (Faculty of Business, Higher Colleges of Technology, Abu Dhabi, United Arab Emirates) Taih-Cherng Lirn (National Taiwan Ocean University, Keelung, 202-24, Taiwan) Abdelsalam Adam Hamid (Hanken School of Economics, Humanitarian Logistics and Supply Chain Research Institute (HUMLOG), Finland) Khalid Salim Al Kalbani (International Maritime College Oman, National University of Science and Technology, 322 Sohar, Oman) Abstract: The Fourth Industrial Revolution (also known as Industry 4.0) is a global strategy that blends various technologies tools by merging the physical and digital world boundaries. While Oman launched the Sultanate of Oman Logistics Strategy (SOLS) in 2015, logistics is one of the vision's pillars. Both strategies have resulted in a divergence in business strategy orientations, resulting in a misalignment of the national target. The purpose of this paper is to investigate the relationship between SOLS 2040 and Industrial 4.0 strategies incorporating an analytic induction method, which is a systematic way of validating the correlation between both strategies. A systematic analysis revealed a positive correlation between the two visions, owing to the importance of technology in achieving the SOLS 2040 vision. The correlation between SOLS 2040 and Industry 4.0 is an important step toward developing a comprehensive framework for the Oman logistics industry that will benefit all stakeholders.
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Reverse Logistics Inefficiencies: A Multiple Case Study Analysis of Food Supply Chains from Pakistan and Malaysia
Authors: Hina Firdous (University of Management & Technology, Lahore, Pakistan) Asher Ramish (University of Management & Technology, Lahore, Pakistan) Abstract: The purpose of this study is to examine the fundamental roadblocks of reverse logistics (RL) process in the food supply chains (FSC). This paper employs an exploratory approach with multiple case study perspective to examine RL inefficiencies within two contexts namely, Pakistan and Malaysia. Backed by an extensive review of recent literature of various types of challenges and hurdles of RL design and implementation, the study proposed a framework to mitigate all the risks and hurdles. Qualitative data was collected through semi-structured interviews followed by thematic analysis for the identification of RL inefficiencies in FSC. Findings demonstrated that although both countries have different reverse logistics designs, they face common issues in terms of managing complexity, communication, financials, and waste. The framework has practical implications in guiding the logistics and supply chain professionals for the effective design and development of RL strategy and best practices in food sector.
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From wireframe to dashboard – creating transparency in supply chain networks
Authors: Penina Orenstein (Seton Hall University, USA) Abstract: In this research, we take a wireframe network (tiered visualization of the nodes and edges in a supply chain network) and describe how it can be transformed into a dashboard. A dashboard is a form of data visualization which provides at-a-glance views of key performance indicators (KPIs) relevant to a particular objective or business process. We then identify several dimensions of information which should be included in the dashboard, such as structural, geographic as well as financial layers. The resulting dashboard tool is broad-based since, depending on the goal of the analyst, further layers may be applied to the structure. The information can then help improve the understanding of the supply network beyond confirming what is already known. This paper describes the information framework for the dashboard. The knowledge that is obtained through the analysis of the dashboard will yield areas for improvement and greater efficiency in the supply chain, reduce the chances of disruption and enable the supply chain to stay competitive.
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A study of different Croston-like forecasting methods
Authors: Anders Segerstedt (Luleå tekniska universitet, Sweden) Erik Levén (Sveaskog, Sweden) Abstract: Croston presented an idea and method to separate ordinary exponential smoothing in to two parts; the time between demand (= withdrawals) and demand size. The forecasts then update only when there is a demand. Since then modifications and alternatives to Croston’s idea have been suggested, i.e. techniques to handle intermittent demand. We test from the beginning four different suggestions to treat intermittent demand or slow-moving demand. The tests showed that some complementary modifications were interesting to investigate. We compare the different techniques with Mean Squared Error (MSE), Cumulated Forecast Error (CFE) and with a new bias measure “Periods in Stock” (PIS). Our tests show that Croston’s original is to prefer; some techniques overestimate and others underestimate demand in certain circumstances; one technique is not to prefer at all. Underestimate leads to shortages and lost sales; lost income is worse than temporarily increased inventory holding costs. We suggest an indicator or rule: when not to forecast and not to stock at all and only restock when a demand occurs. Finally, we discuss the challenge to implement these techniques in practical inventory control.
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ON THE EFFECTIVENESS OF OPTION CONTRACTS UNDER SUPPLY DISRUPTION
Authors: Joong Y. Son (MacEwan University, Canada) Abstract: This paper studies the effectiveness of implementing option contracts for the procurement of seasonal products subject to short selling season, demand uncertainty, and supply-side disruption. The research intends to show how profitability and product availability can be enhanced both locally and globally by combining the long-term wholesale price contract and option contracts. Using the newsvendor model, the paper aims to identify business settings with respect to disruption parameters, demand uncertainty, and the option pricing under which the use of option contracts could improve supply chain performance. The main contribution of this research is that the effectiveness of option contracts is investigated under the impact of the supply-side disruption in addition to the demand uncertainty. The option contract-based portfolio procurement displays significant performance enhancement in terms of both the retailer profitability and the reduction in the lost sales quantity when supply-side disruptions prevail. The study of the procurement management subject to seasonal disruption can be readily applied to numerous business situations where the disruption can lead to devastating impacts such as the insufficient or untimely supply of COVID-19 vaccines with limited shelf life.
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The interaction effect of manufacturing flexibility and quality management on environmental performance
Authors: Gun Jea Yu (College of Business Administration, Hongik University, Korea) Joonkyum Lee (Sogang Business School, Sogang University, Korea) Abstract: Previous research suggested that manufacturing capability played an important role in enhancing environmental performance. The two dimensions of manufacturing capability, namely manufacturing flexibility and quality management, have been suggested as drivers for environmental performance. Unlike previous studies, we use a sample of 597 firms in Korea to investigate manufacturing flexibility, quality management, and their interaction international effect on environmental performance. It was found that manufacturing flexibility and quality management are positively associated with environmental performance. Additionally, their interaction was negatively related to environmental performance due to the trade-offs between the two, such as regarding organizational structure and culture. This study offers a novel perspective to the literature on environmental management by revealing such negative interaction because manufacturing flexibility and quality management are the main elements of manufacturing capability, and thus, firms should handle both appropriately.
